Editorial Policy & Data Integrity Standards
How Wapi conducts technical research, maintains competitor comparison accuracy, and verifies Meta WhatsApp Cloud API benchmarks.
Direct Answer: What is Wapi's Editorial and Data Integrity Policy?
Wapi's editorial policy mandates that all technical specifications, pricing figures, and comparison analyses published on our platform are verified against primary sources: official Meta Business Platform documentation, published competitor pricing pages, and Indian GST regulations. We adhere to a quarterly audit cadence, zero-disparagement factual comparisons, and a 5-business-day correction protocol for vendor dispute resolution.
Review Cadence
Quarterly audits (Latest: September 2026)
Data Sources
Meta Developer Docs, Public Vendor Terms, GST Rules
Dispute SLA
5 business days for correction review
Governance
Supervised by Wapi Architecture & Legal Reviewers
Editorial Guidelines & Research Methodology
Our guides and comparison pages exist to provide business operators with objective clarity when evaluating WhatsApp Business API providers.
1. Public & Verifiable Sourcing
All pricing, fee structures, and feature claims regarding competitor platforms (including AiSensy, WATI, Interakt, Gallabox, and DoubleTick) are sourced exclusively from publicly accessible documentation, official pricing pages, or verified platform terms of service. We do not use anonymous tips or undocumented claims.
2. Zero Disparagement & Objective Metrics
Wapi does not publish subjective attacks or speculative critiques. We compare verifiable technical specifications: pricing models (flat rate vs. markup surcharges), billing currencies (INR vs. USD), seat constraints (unlimited vs. per-user fees), and infrastructure dependencies (Direct Meta Cloud API vs. third-party broker proxies).
3. Direct Meta Rate Card Synchronization
All WhatsApp conversation costs cited on Wapi reflect the official Meta WhatsApp Business Platform rate cards for India (Country Code 91). We monitor Meta's developer updates quarterly and re-verify wholesale category rates (Marketing, Utility, Authentication, Service).
4. Indian GST & Financial Accuracy
Calculations involving Goods and Services Tax (GST) and Input Tax Credit (ITC) reflect current Indian tax law (SAC Code 998413 for telecommunication/messaging services). We clearly distinguish between direct domestic billing with tax invoices and overseas billing subject to equalization levies or lost ITC.
Competitor Comparison Audit Process
Whenever Wapi publishes a comparative analysis (such as Wapi vs. AiSensy, WATI, or Interakt), our research team follows a structured three-step verification process:
- 1Primary Source Archiving: We archive timestamped snapshots of publicly available pricing pages, plan limits, and terms of service before publishing.
- 2Direct Comparison Matrix: We construct side-by-side matrices matching identical baseline metrics (e.g., 25,000 monthly marketing messages, 5 team agents, and webhook access) so readers evaluate true total cost of ownership.
- 3Technical Peer Review: Our telecom and API engineering leads review all latency, architecture, and Cloud API compliance assertions for technical veracity.
Correction & Dispute Protocol
SaaS pricing models and feature sets evolve rapidly. If you represent any platform featured on Wapi and believe that any published figure, limitation, or specification is inaccurate or outdated, we invite you to request an immediate correction.
How to Submit a Correction Request:
- • Email: editorial@getwapi.shop with subject line "Correction Request: [Page URL]"
- • Include the specific sentence or table cell identified as inaccurate.
- • Provide a link to your official documentation, public pricing table, or changelog demonstrating the updated information.
Our team acknowledges correction submissions within 24 business hours and updates verified inaccuracies within 5 business days.
Published by Wapi Research & Editorial Team